Hello Glow Esthetics

Due to appointments being in high demand, and my time being of value, this cancellation policy helps keep my availability up-to-date so other clients can fill in the appointment time that you reserved, should you need to cancel or reschedule. At the time of booking your appointment you will be asked to pay a deposit between $20.00 - $40.00 that will be credited towards your treatment or used as a cancellation fee towards any cancellation with less than 24 hours notice. Time has been specifically reserved for your treatment so if you need to cancel or reschedule your appointment please do so online at least 24 hours prior to your appointment and your deposit will be fully refunded. When you pre-book your next appointment at the spa after your facial treatment, that next deposit is due at least 1 week before your new appointment date and you can pay through the confirmation links that are texted and emailed to you. You can also manage your appointment date and time through that link at your convenience anytime prior to that 24 hour window. If your deposit is not paid the week prior to your upcoming appointment, then the system will proceed with charging the $20.00-$40.00 to the credit card on file the day before your appointment. If you need to update the cc on file please reach out to me directly (224) 381-2249 If you do reschedule your appointment within the 24 hour timeframe though, that appointment will have to be cancelled and a link will be texted to you to create a brand new appointment with a new deposit paid. If you are a no call no show, the $20.00-$40.00 deposit will not be refunded and you will be charged an additional 20% cancellation fee. I am happy to answer any questions regarding this cancellation policy - thank you! ◡̈